FAQs & Help Center

FAQs & Help Center

Body Jewelry

What size do I wear/buy?

What type of jewelry do you carry? Why is it "better"?

Is my new jewelry sterilized?

Order Questions and Policies

I'm excited! Where are my goodies?

Track my package

Can I cancel my order?

Returns and Warranties

Can I try on my jewelry?

Return Policy

This isn't what I ordered?

What if the stone falls out?

Studio Etiquette

I went to a Piercing Studio & they won't put in my new jewelry.

I went to a Piercing Studio & they charge a fee to insert my new jewelry.

Why is there a piece of jewelry on your website that is cheaper at my local studio?

Preorders and Special Orders

Can I order a piece of jewelry on your site in another color/size?

I saw this super custom BAS@$$ piece of jewelry tagged on Instagram from one of your vendors... Can you order it for me?

About Starfire

Does Starfire make body jewelry?

I've totally been in to Starfire. I've seen lots of jewelry posted on Starfire's Piercing Page. Why can't I find it on the website?

Contact Us

Can I just call you?

Can I come see you?